Delivering knock your socks off service

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Material type: Text

TextPublication details: American Management Association New York 2003Edition: 3rd edDescription: viii, 184 pagesISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Symbiosis Institute of Business Management - Hyderabad General	General Book	658.812 ZEM (Browse shelf(Opens below))	Available		SIBMH-B-3853

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Previous	658.812 SPE Anytime, anywhere: how the best bricks-and-clicks businesses deliver seamless service to their customers	658.812 WIE The new market leaders : who's winning and how in the battle for customers	658.812 YAD Winning @ call centre: confessions of a calling agent	658.812 ZEM Delivering knock your socks off service	658.816 DEO Why I am paying more: price theory and market structures made simple	658.816 DEO Why I am paying more: price theory and market structures made simple	658.816 NAG The strategy and tactics of pricing: a guide to growing more profitably	Next

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