The Call Center Dictionary The Complete Guide

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Material type: Text

TextPublication details: Telecom Books New York 2002Description: 277 pagesISBN:

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode
Books	Symbiosis Institute of Business Management - Hyderabad General	Non-fiction	658.812 BOD (Browse shelf(Opens below))	Available		SIBMH-B-3631

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Previous	658.8 JAY All you need is a good idea!: how to create marketing messages that actually get results	658.8 PAN The ultimate guide to business process managment: everything you need to know and how to apply it to your organization	658.8 VEN Indian Financial Markets An Introduction	658.812 BOD The Call Center Dictionary The Complete Guide	658.812 CAR Managing and motivating contact center employees: tools and techniques for inspiring outstanding performance from your frontline staff	658.812 HES The value profit chain: treat employees like customers and customers like employees	658.812 MET Successful service operations management	Next

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