Discovering the soul of service : the nine drivers of sustainable business success
Material type: TextPublication details: Free Press, New York, 1999.Description: xiv, 269 pages: illustrations; 25 cmISBN:- 9780684845111
- 658.812 BER
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Symbiosis Institute of Business Management - Hyderabad General | General Book | 658.812 BER (Browse shelf(Opens below)) | Available | SIBMH-B-2639 |
"Explores how flourishing companies maintain over the long term the level of good service that got them started."
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