CRM Handbook: A Business Guide to Customer Relationship Management
Material type: TextPublication details: 2008 Pearson Education South AsiaISBN:
TextPublication details: 2008 Pearson Education South AsiaISBN: - 9.78818E+12
- 658.812 DYC
| Item type | Current library | Call number | Status | Date due | Barcode | 
|---|---|---|---|---|---|
|  Books | Symbiosis Institute of Management Studies SIMS-8/5.7 | 658.812 DYC (Browse shelf(Opens below)) | Available | SIMS-B-15947 | 
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| 658.812 Bon Creating Customers | 658.812 Cha Customer Relationship Management: An Indian Perspective | 658.812 DEB How Can I Help You ?: 5 Mistakes to Avoid in Customer Services | 658.812 DYC CRM Handbook: A Business Guide to Customer Relationship Management | 658.812 EVE Award-Winning Customer Service | 658.812 GID Understanding CRM | 658.812 GOE SIMS-DB-G00832 Effective Customer Service: Ten Steps for Technical Professions | 
 
 
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