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Electronic Customer Relationship Management
Material type:
TextPublication details: Prentice Hall of India Private Limited New Delhi 2006Description: xiii, 210 pISBN: - 9788120329942
- 658.812 FJE
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Symbiosis Centre for Management and Human Resource Development General | Text Book | 658.812 FJE (Browse shelf(Opens below)) | Available | SCMHRD-B-16081 |
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| 658.812 DAR Stand out Customer Service : | 658.812 DAV Building a Customer Responsive Organisation : | 658.812 DEN Handling Customer Complaints : | 658.812 FJE Electronic Customer Relationship Management | 658.812 FRE Ultimate CRM Handbook : | 658.812 FRE Ultimate CRM Handbook : | 658.812 GAL Managing Customer Value : |
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