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Ultimate CRM Handbook : strategies & concepts for building enduring customer loyalty and profitability

By: Material type: TextTextPublication details: McGraw Hill Publishing Company Limited New Delhi 2003Description: viii, 353 pISBN:
  • 9780070586772
Subject(s): DDC classification:
  • 658.812 FRE
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Symbiosis Centre for Management and Human Resource Development Text Book 658.812 FRE (Browse shelf(Opens below)) Not For Loan SCMHRD-B-11116
Books Books Symbiosis Centre for Management and Human Resource Development General Text Book 658.812 FRE (Browse shelf(Opens below)) Available SCMHRD-B-15414
Browsing Symbiosis Centre for Management and Human Resource Development shelves, Shelving location: General, Collection: Text Book Close shelf browser (Hides shelf browser)
658.812 DEN Handling Customer Complaints : 658.812 FJE Electronic Customer Relationship Management 658.812 FRE Ultimate CRM Handbook : 658.812 FRE Ultimate CRM Handbook : 658.812 GAL Managing Customer Value : 658.812 GAL Designing the Customer Centric Organization : 658.812 GAR CRM :

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