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Making customer satisfaction happen : a strategy for delighting customers
Material type:
TextPublication details: Chapman and hall London 1994Description: 190 pISBN: - 9780412589201
- 658.802 MCN
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Symbiosis Centre for Management and Human Resource Development Management | Text Book | 658.802 MCN (Browse shelf(Opens below)) | Available | SCMHRD-B-1704 |
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| 658.8 WRA Effective use of sponsorship | 658.802 BAN Creating customers : an action plan for maximising sales puboicity and promotion | 658.802 DON/CRO Managing sales leads : how to turn every prospect into a customer | 658.802 MCN Making customer satisfaction happen : a strategy for delighting customers | 658.802 WAL/BOY Marketing strategy : | 658.810 023 73 HUG Sales management : a career path approach | 658.810 023 73 HUG/MCK Sales management : a career path approach |
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