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Customer Centered Enterprise : how ibm and other world class companies achieve extraordinary results by putting customers first

By: Material type: TextTextPublication details: Tata McGraw Hill Publishing Company Limited New Delhi 2003Description: xv, 245 pISBN:
  • 9780070495098
Subject(s): DDC classification:
  • 658.812 THO
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Holdings
Item type Current library Collection Call number Status Date due Barcode
Books Books Symbiosis Centre for Management and Human Resource Development General Text Book 658.812 THO (Browse shelf(Opens below)) Available SCMHRD-B-11213
Books Books Symbiosis Institute of Computer Studies and Research 658.812 THO (Browse shelf(Opens below)) Available SICSR-B-17442

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