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ITIL CONTINUAL SERVICE IMPROVEMENT(BEST MANAGEMENT PRACTICE)

By: LLYOD,VERNON.
Material type: TextTextSeries: INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY(ITIL). Publisher: LONDON TSO 2011Description: xI,246.ISBN: 9.78011E+12.Subject(s): MANAGEMENT,INFORMATION TECHNOLOGY,BUSINESS,ECONOMICSDDC classification: 338.47004 LLY Summary: ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.This book
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Item type Current location Collection Call number Status Date due Barcode
Books Books Symbiosis Institute of Computer Studies and Research
Reference
Reference 338.47004 LLY (Browse shelf) Available SICSR-B-17131
Books Books Symbiosis Institute of Computer Studies and Research
Reference
Reference 338.47004 LLY (Browse shelf) Available SICSR-B-17132

MANAGEMENT(IT)

ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.This book

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