ITIL CONTINUAL SERVICE IMPROVEMENT(BEST MANAGEMENT PRACTICE)

By: Material type: TextTextLanguage: English Series: INFORMATION TECHNOLOGY INFRASTRUCTURE LIBRARY(ITIL)Publication details: TSO LONDON 2011Description: xI,246ISBN:
  • 9.78011E+12
Subject(s): DDC classification:
  • 338.47004 LLY
Summary: ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.This book
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Item type Current library Collection Call number Status Date due Barcode
Books Books Symbiosis Institute of Computer Studies and Research Reference Reference 338.47004 LLY (Browse shelf(Opens below)) Available SICSR-B-17131
Books Books Symbiosis Institute of Computer Studies and Research Reference Reference 338.47004 LLY (Browse shelf(Opens below)) Available SICSR-B-17132

MANAGEMENT(IT)

ITIL has always emphasised the importance of continual improvements. Focusing on the process elements involved in identifying and introducing service management improvements, this publication also deals with issues surrounding service retirement.This book

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