Ownership Quotient : putting the service profit chain to work for unbeatable competitive advantage
Material type: TextPublication details: Harvard Business Press Boston 2008Description: 225 pISBN:- 9781422110232
- 659.1 HES
Item type | Current library | Collection | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|---|
Books | Symbiosis Centre for Information Technology REFERENCE CUPBOARD | 658.1 HES/SAS (Browse shelf(Opens below)) | Available | SCIT-B-5851 | ||
Books | Symbiosis Centre for Management and Human Resource Development | Text Book | 659.1 HES (Browse shelf(Opens below)) | Available | SCMHRD-B-23184 |
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