Services Marketing: Integrating Customer Focus Across the Firm (Record no. 571741)

MARC details
000 -LEADER
fixed length control field 00403nam a2200133Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 160405s2003 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0-07-053042-4
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.809
Item number Zei
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Zeithaml Valarie
245 ## - TITLE STATEMENT
Title Services Marketing: Integrating Customer Focus Across the Firm
250 ## - EDITION STATEMENT
Edition statement 3
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Delhi
Name of publisher, distributor, etc Tata McGraw-Hill Publishing Comp. Ltd.
Date of publication, distribution, etc 2003
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Bitner Mary Jo
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Price effective from Koha item type
        Symbiosis Institute of Management Studies Symbiosis Institute of Management Studies SIMS-8/3.4 08/12/2008 350.00 3 1 658.809/Zei SIMS-DB-135 29/03/2023 23/02/2023 05/04/2016 Donated Books