The 7 universal laws of customer value : (Record no. 57142)

MARC details
000 -LEADER
fixed length control field 00576nam a2200193Ia 4500
003 - CONTROL NUMBER IDENTIFIER
control field OSt
005 - DATE AND TIME OF LATEST TRANSACTION
control field 20220218115717.0
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 130628s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780786307326
040 ## - CATALOGING SOURCE
Transcribing agency English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number BRO
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Broydrick, Stephen C
245 ## - TITLE STATEMENT
Title The 7 universal laws of customer value :
Remainder of title how to win customers and influence markets
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc IRWIN Professional Publishing,
Date of publication, distribution, etc 1996.
Place of publication, distribution, etc Burr Ridge, Chicago :
300 ## - PHYSICAL DESCRIPTION
Extent xiv, 121 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Service
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Satisfaction
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Koha item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Use restrictions Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Price effective from Koha item type
    Dewey Decimal Classification   Restricted Access Not For Loan Reference Symbiosis Centre for Management Studies-Noida Symbiosis Centre for Management Studies-Noida Reference 04/07/2013 1205.00   658.812 BRO SCMSN-B-167 04/07/2013 04/07/2013 Books