Crm Handbook: A Business Guide To Customer Relationship Management. (Record no. 358294)

MARC details
000 -LEADER
fixed length control field 00624nam a2200205Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 150617s9999 xx 000 0 und d
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Item number DYC
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Dyche Jill.
245 ## - TITLE STATEMENT
Title Crm Handbook: A Business Guide To Customer Relationship Management.
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Delhi.
Name of publisher, distributor, etc Pearson Education (Singapore) Pte. Ltd. Asia
Date of publication, distribution, etc 2002
300 ## - PHYSICAL DESCRIPTION
Extent 307
500 ## - GENERAL NOTE
General note Customer Relationship Mgt.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Analytical Crm
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Crm Implementation.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Crm Tools
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Loyality
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Profitability
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element E-Business
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Sales Force Automation
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Source of acquisition Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        Symbiosis Institute of Operation Management Symbiosis Institute of Operation Management     Anmol Pustakalaya 0.00   658.812 DYC SIOM-B-2864 22/06/2015 295.00 22/06/2015 Books