How To Turn Customer Service Into Customer Sales. (Record no. 356600)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00330nam a2200121Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 150617s9999 xx 000 0 und d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | KAT |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Katz Bernard. |
| 245 ## - TITLE STATEMENT | |
| Title | How To Turn Customer Service Into Customer Sales. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Mumbai |
| Name of publisher, distributor, etc | Jaico Publishing House |
| Date of publication, distribution, etc | 2000 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | 168 |
| 500 ## - GENERAL NOTE | |
| General note | Crm |
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Cost, replacement price | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Symbiosis Institute of Operation Management | Symbiosis Institute of Operation Management | Systems Sales | 0.00 | 658.812 KAT | SIOM-B-1170 | 22/06/2015 | 575.00 | 22/06/2015 | Books | |||||||
| Symbiosis Institute of Operation Management | Symbiosis Institute of Operation Management | Deep Book Center : Nashik | 0.00 | 658.812 KAT | SIOM-B-5345 | 22/06/2015 | 250.00 | 22/06/2015 | Books |
