Cases in call center management (Record no. 30378)
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                            | 000 -LEADER | |
|---|---|
| fixed length control field | 00592nam a2200205Ia 4500 | 
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 120603s9999 xx 000 0 und d | 
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 384.0658 | 
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Feinberg Richard, Ruyter Ko De, Bennington Lynne | 
| 245 ## - TITLE STATEMENT | |
| Title | Cases in call center management | 
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | mumbai | 
| Name of publisher, distributor, etc | Jaico Publishing House | 
| Date of publication, distribution, etc | 2005 | 
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | x, 356 | 
| 365 ## - TRADE PRICE | |
| Price note | Rupees | 
| Unit of pricing | 1 | 
| Price amount | 956 | 
| 366 ## - TRADE AVAILABILITY INFORMATION | |
| Publishers' discount category | 15 | 
| 530 ## - ADDITIONAL PHYSICAL FORM AVAILABLE NOTE | |
| Availability source | SYSTEM SALES2669 | 
| Additional physical form available note | 2669 | 
| 536 ## - FUNDING INFORMATION NOTE | |
| Text of note | Books | 
| 630 ## - SUBJECT ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Cases in call center management | 
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Telecommunications Business | 
| 730 ## - ADDED ENTRY--UNIFORM TITLE | |
| Uniform title | Cases in call center management | 
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books | 
| Withdrawn status | Lost status | Damaged status | Not for loan | Home library | Current library | Date acquired | Cost, normal purchase price | Inventory number | Shelving control number | Total Checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type | 
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Symbiosis International University Central Library | Symbiosis International University Central Library | 21/06/2005 | 1125.00 | 5132 | 384.0658 FEI 5132 | SIU-B-30088 | 03/04/2014 | 03/06/2012 | Books | 
