Service Operations Management : Improving Service Delivery (Record no. 273575)

MARC details
000 -LEADER
fixed length control field 00415nam a2200157Ia 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 141015s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9788131715208
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.5
Item number JOH
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Johnston Robert
245 ## - TITLE STATEMENT
Title Service Operations Management : Improving Service Delivery
250 ## - EDITION STATEMENT
Edition statement 2 nd ed
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Pearson
Place of publication, distribution, etc New Delhi
365 ## - TRADE PRICE
Price type code Rs.
366 ## - TRADE AVAILABILITY INFORMATION
Availability status code SUNIL R CHAVAN
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Clark Graham
Holdings
Withdrawn status Lost status Damaged status Not for loan Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Total Renewals Full call number Barcode Date last seen Date checked out Price effective from Koha item type
        Symbiosis Institute of Management Studies Symbiosis Institute of Management Studies SIMS-7/10.3 20/09/2012 495.00 10 2 658.5 JOH SIMS-B-19370 25/07/2022 09/07/2022 23/01/2015 Books
        Symbiosis Institute of Management Studies Symbiosis Institute of Management Studies SIMS-7/10.3 20/09/2012 495.00 7 3 658.5 JOH SIMS-B-19371 04/06/2025 29/06/2023 23/01/2015 Books
        Symbiosis Institute of Management Studies Symbiosis Institute of Management Studies   20/09/2012 495.00     658.5 JOH SIMS-B-19372 23/01/2015   23/01/2015 Books
        Symbiosis Institute of Management Studies Symbiosis Institute of Management Studies SIMS-7/10.3 20/09/2012 495.00 11   658.5 JOH SIMS-B-19373 21/03/2024 09/09/2023 23/01/2015 Books