Little Book of Big Customer Satisfaction Measurement (Record no. 244408)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00457nam a2200157 a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 140310s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9788132109785 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Cutter | RAO |
| 245 ## - TITLE STATEMENT | |
| Title | Little Book of Big Customer Satisfaction Measurement |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | New Delhi |
| Name of publisher, distributor, etc | SAGE Response |
| Date of publication, distribution, etc | 2012 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi, 164 p. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer satisfaction |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | Customer Relationship management |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Chandra, Subhash |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Cost, normal purchase price | Full call number | Barcode | Date last seen | Cost, replacement price | Koha item type | Public note |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Text Book | Symbiosis Centre for Management and Human Resource Development | Symbiosis Centre for Management and Human Resource Development | General | 10/03/2014 | THE FORWARD BOOKS | 236.25 | 658.812 RAO | SCMHRD-B-25135 | 10/03/2014 | 350.00 | Books | Billno:6470,Billdate:18/02/2014,Discount:32.5,Binding:PAPER BACK,Size:NORMAL | ||||
| Dewey Decimal Classification | Text Book | Symbiosis Centre for Management and Human Resource Development | Symbiosis Centre for Management and Human Resource Development | General | 10/03/2014 | THE FORWARD BOOKS | 236.25 | 658.812 RAO | SCMHRD-B-25136 | 10/03/2014 | 350.00 | Books | Billno:6470,Billdate:18/02/2014,Discount:32.5,Binding:PAPER BACK,Size:NORMAL |
