Customer Revolution : (Record no. 238394)

MARC details
000 -LEADER
fixed length control field 00541nam a2200181 a 4500
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION
fixed length control field 140130s9999 xx 000 0 und d
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 9780609607725
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.812
Cutter SEY
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Seybold, Patricia B.
245 ## - TITLE STATEMENT
Title Customer Revolution :
Remainder of title how to thrive when customers are in control
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Name of publisher, distributor, etc Crown Business
Place of publication, distribution, etc New York
Date of publication, distribution, etc 2001
300 ## - PHYSICAL DESCRIPTION
Extent xvii, 395 p.
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Strategy
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Branding
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element Customer Relationship Management
700 ## - ADDED ENTRY--PERSONAL NAME
Personal name Marshak, Ronni T.
-- Lewis, Jeffrey M.
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Source of classification or shelving scheme Dewey Decimal Classification
Item type Books
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Full call number Barcode Date last seen Koha item type
    Dewey Decimal Classification     Text Book Symbiosis Centre for Management and Human Resource Development Symbiosis Centre for Management and Human Resource Development General 18/08/2006 355.50 658.812 SEY SCMHRD-B-15810 25/02/2014 Books