Critical Critical knowledge transfer :
Leonard-Barton, Dorothy
Critical Critical knowledge transfer : tools for managing your company's deep smarts / Dorothy Leonard, Walter Swap, Gavin Barton. - Boston : Harvard Business Review Press, 2015. - 219 p. ; 25 cm.
Also Titled ProQuest Ebook Central.
Bibliographic Level Mode of Issuance: Monograph.
Electronic reproduction. Ann Arbour, Michigan: ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central-affiliated libraries.
Formerly CIP.
Includes bibliographical references and index.
"Addressing the critical issue of knowledge transfer within an organisation, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have before it leaves with them. Whether a result of a retirement, an acquisition, promotions, transfers, or layoffs, all organisations have lost what these authors call "deep smarts" when workers leave. Now, Dorothy Leonard and Walter Swap, coauthors of the popular Deep Smarts, and their coauthor Gavin Barton offer a solution. The trio has constructed a new approach that not only helps organisations put in place the structures and practices to pass along knowledge from expert to successor, but also identifies tacit knowledge, knowledge that is largely undocumented and lives inside people's heads. Based on theory and research, this book offers a variety of examples, tools, and templates to take action before essential knowledge disappears"-- Part One: Laying the foundations
The problem: Losing critical knowledge
What do you need to know about knowledge?
Setting up knowledge transfer: The players involved
Part Two: Tools and techniques
Smart questioning
Capturing deep smarts
with help
Accelerating the transfer of tacit knowledge
Assessing the transfer of deep smarts
The GE global research centers story
Socializing the organization.
9781422168110
Technological innovations management. Information resources management.
658.4038 LEO
Critical Critical knowledge transfer : tools for managing your company's deep smarts / Dorothy Leonard, Walter Swap, Gavin Barton. - Boston : Harvard Business Review Press, 2015. - 219 p. ; 25 cm.
Also Titled ProQuest Ebook Central.
Bibliographic Level Mode of Issuance: Monograph.
Electronic reproduction. Ann Arbour, Michigan: ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central-affiliated libraries.
Formerly CIP.
Includes bibliographical references and index.
"Addressing the critical issue of knowledge transfer within an organisation, this book offers practical advice on how to structure the transition of documented information and the even more valuable non-documented knowledge that outgoing staffers have before it leaves with them. Whether a result of a retirement, an acquisition, promotions, transfers, or layoffs, all organisations have lost what these authors call "deep smarts" when workers leave. Now, Dorothy Leonard and Walter Swap, coauthors of the popular Deep Smarts, and their coauthor Gavin Barton offer a solution. The trio has constructed a new approach that not only helps organisations put in place the structures and practices to pass along knowledge from expert to successor, but also identifies tacit knowledge, knowledge that is largely undocumented and lives inside people's heads. Based on theory and research, this book offers a variety of examples, tools, and templates to take action before essential knowledge disappears"-- Part One: Laying the foundations
The problem: Losing critical knowledge
What do you need to know about knowledge?
Setting up knowledge transfer: The players involved
Part Two: Tools and techniques
Smart questioning
Capturing deep smarts
with help
Accelerating the transfer of tacit knowledge
Assessing the transfer of deep smarts
The GE global research centers story
Socializing the organization.
9781422168110
Technological innovations management. Information resources management.
658.4038 LEO
