A Study of Relationship between E-Service Quality, Repurchase Intentions and Word of Mouth in Online Apparel Shopping

Mahadevan, Kala

A Study of Relationship between E-Service Quality, Repurchase Intentions and Word of Mouth in Online Apparel Shopping - Pune. Symbiosis International ( Deemed University) 2024. - xvi, 212 p.


E-Service Quality
Repurchase Intentions
Word of Mouth
Perceived Value
Customer Satisfaction

/ MAH