Six Sigma in HR transformation :
Albeanu, Mircea.
Six Sigma in HR transformation : achieving excellence in service delivery / Mircea Albeany and Ian Hunter with Jo Radford. - New York CRC Press c2010. - ix, 128 p. : ill. ; 22 cm. - Gower HR transformation series . - Gower HR transformation series. .
Includes bibliographical references (p. 127-128).
9780367376338
GBA981063 bnb
015351115 Uk
Service industries--Quality control.
Consumer satisfaction--Statistical methods.
Six sigma (Quality control standard)
658.562/ALB
Six Sigma in HR transformation : achieving excellence in service delivery / Mircea Albeany and Ian Hunter with Jo Radford. - New York CRC Press c2010. - ix, 128 p. : ill. ; 22 cm. - Gower HR transformation series . - Gower HR transformation series. .
Includes bibliographical references (p. 127-128).
9780367376338
GBA981063 bnb
015351115 Uk
Service industries--Quality control.
Consumer satisfaction--Statistical methods.
Six sigma (Quality control standard)
658.562/ALB