Fundamentals of business process management
Dumas, Marlon
Fundamentals of business process management - London Springer 2012 - xxvii, 399
"Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers."
9783662331428
La Rosa. Marcello
Mendling, Jan
Reijers, Hajo A.
Business
Data processing
Management
Reengineering (Management) Commerce
organization & administration
Electronic Data Processing
658.50 / DUM
Fundamentals of business process management - London Springer 2012 - xxvii, 399
"Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers."
9783662331428
La Rosa. Marcello
Mendling, Jan
Reijers, Hajo A.
Business
Data processing
Management
Reengineering (Management) Commerce
organization & administration
Electronic Data Processing
658.50 / DUM
