Customer-driven operations management
Ahoy, Christopher K.
Customer-driven operations management Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company - New York McGraw-Hill 2009 - 272
"A complete user's guide to top management tools that maximize the effectiveness of customer operations."
9780071608312
Business logistics
Industrial management
Production management
658.5 / AHO
Customer-driven operations management Aligning Business Processes and Quality Tools to Create Operational Effectiveness in Your Company - New York McGraw-Hill 2009 - 272
"A complete user's guide to top management tools that maximize the effectiveness of customer operations."
9780071608312
Business logistics
Industrial management
Production management
658.5 / AHO