Overcoming fake talk: how to hold real conversations that create respect, build relationships, and get results

Stoker, John R

Overcoming fake talk: how to hold real conversations that create respect, build relationships, and get results - New Delhi McGraw Hill Education (India) Private Limited 2013 - xx, 276 pages.

"Offering clear explanations of the theoretical aspects of conversation along with the practical application of real skills; this book presents proven advice for turning challenging confrontations into rewarding exchanges that foster collaboration; improve performance; and achieve results."

9789339217990


Interpersonal communication
Conversation analysis
Communication-Pychological aspects

302 / STO