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Customer Centered Enterprise: How Ibm And Other World-Class Companies Achieve Extraordinary Results By Putting Customers First.

Harvey Thompson.

Customer Centered Enterprise: How Ibm And Other World-Class Companies Achieve Extraordinary Results By Putting Customers First. - New Delhi. Tata Mc Grawhill 2000 - 247

Customer Relations

Dewey Class. No.: 658.812 / HAR

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