Total Access :
McKenna, Regis
Total Access : giving customers what they want in an anytime anywhere world - Boston Harvard Business School Press 2002 - xv, 252 p.
9781578512447
Customer Services
Customer Relations
Customer Satisfaction
658.812 / MCK
Total Access : giving customers what they want in an anytime anywhere world - Boston Harvard Business School Press 2002 - xv, 252 p.
9781578512447
Customer Services
Customer Relations
Customer Satisfaction
658.812 / MCK
