Successful service operations management
Metters Richard
Successful service operations management - 2nd ed - USA Thomson south western 2007 - 406 p.
8131501604
Operations management
658.5 / MET/MET
Successful service operations management - 2nd ed - USA Thomson south western 2007 - 406 p.
8131501604
Operations management
658.5 / MET/MET