Measuring Customer Satisfaction :
Gerson, Richard F.
Measuring Customer Satisfaction : a guide to managing quality customer service - New Delhi Viva Books Private Limited 2004 - 112 p.
9798176495973
Customer relationship management
658.812 / GER
Measuring Customer Satisfaction : a guide to managing quality customer service - New Delhi Viva Books Private Limited 2004 - 112 p.
9798176495973
Customer relationship management
658.812 / GER