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RESEARCHING CUSTOMER SATISFACTION AND LOYALTY

SZWARC, PAUL

RESEARCHING CUSTOMER SATISFACTION AND LOYALTY - LONDON KOGAN PAGE LTD 2006 - XIV,258

Subjects--Uniform Titles:
RESEARCHING CUSTOMER SATISFACTION AND LOYALTY

Subjects--Topical Terms:
CRM

Dewey Class. No.: 658.812 / 22402

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