Services marketing:

Lovelock, Christopher

Services marketing: people, technology, strategy - 7th ed. - New Delhi Pearson Education 2011 - xxi, 683

Providing real-world examples and practical applications, this combination text/reader/casebook explores both concepts and techniques of marketing for a broad range of service categories and industries. There is a strong managerial and strategic focus.

9788131759394


Marketing
Service industries - Marketing
Professions - Marketing

658.8 / LOV