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HANDBOOK FOR MEASURING CUSTOMER SATISFACTION AND LOYATTY

HILL,NIGEL, ALEXANDER, JIM

HANDBOOK FOR MEASURING CUSTOMER SATISFACTION AND LOYATTY - NEW DELHI INFINITY BOOKS 2003 - XIV,290

Subjects--Uniform Titles:
HANDBOOK FOR MEASURING CUSTOMER SATISFACTION AND LOYATTY

Subjects--Topical Terms:
CUSTOMER RELATIONSHIP MANAGEMENT

Dewey Class. No.: 658.812 / 17825

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