Service management and operations
Cengiz Haksever
Service management and operations - 2nd ed - New Delhi Dorling Kindersley ( India ) Pvt.Ltd. 2000 - xx, 584 p.
9788177588101
Services Marketing
658.8 / HAK/SER
Service management and operations - 2nd ed - New Delhi Dorling Kindersley ( India ) Pvt.Ltd. 2000 - xx, 584 p.
9788177588101
Services Marketing
658.8 / HAK/SER