000 00651nam a2200205Ia 4500
003 OSt
005 20140823123100.0
008 131007s9999 xx 000 0 und d
020 _a8131404757
040 _cSIIB
082 _a658.834 2
100 _aKrishna S Jaya
245 _aCustomer Retention Management Concepts And Applications
260 _bIcfai Press
_aHyderabad
_c2006
365 _cRs
520 _aIt Gives An Explaination About Contemporary Concepts, Strategies, Practices And Applications In The Sphere Of Customer Retention Management.
546 _aEnglish
650 _aManagement Customer Relationship (F-7)
942 _2ddc
999 _c98084
_d98084