000 00485nam a2200181Ia 4500
008 131007s9999 xx 000 0 und d
020 _a70435049
082 _a658.812
_bSHE
100 _aSheth, Jagdish
245 _aCustomer Relationship Management
260 _bTata Macgraw Hill
_aNew Delhi
_c2001
300 _a544 p.
650 _aCustomer Relationship Management
650 _aReference-Marketing
700 _aParvatiyar, Atul
700 _aShainesh, G
942 _2ddc
_cB
999 _c95776
_d95776