| 000 | 00388nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 131018s9999 xx 000 0 und d | ||
| 020 | _a9788131407721 | ||
| 041 | _aEnglish | ||
| 100 | _aPradeep Kumar | ||
| 245 | _aICFAI dictionary of customer relationship management terms | ||
| 260 |
_aHyderabad _bICFAI University Press _c2007 |
||
| 300 | _a250 | ||
| 365 | _eRs | ||
| 650 | _aGeneral | ||
| 999 |
_c86815 _d86815 |
||