000 00430nam a2200157Ia 4500
999 _c70897
_d70897
008 130723s9999 xx 000 0 und d
020 _a8174462678
082 _a658.8
_bSHA
100 _aRavi Shankar
245 _aServices marketing : the Indian perspective
260 _bExcel Books Pvt Ltd.,
_c1990
_aNew Delhi
300 _a656 p.
650 _aSERVICES MARKETING (G-38)
650 _aService marketing
942 _2ddc
_cB