| 000 | 00385nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 130723s9999 xx 000 0 und d | ||
| 020 | _a9780070530423 | ||
| 082 | _a658.8 | ||
| 100 | _aZeithanal Valarie | ||
| 245 | _aService Marketing: Integrating Customer Focus Across The Firm | ||
| 250 | _a3 | ||
| 260 |
_bTata McGraw Hill Pub.Company _c1990 |
||
| 365 | _cRs | ||
| 546 | _aEnglish | ||
| 999 |
_c70817 _d70817 |
||