000 00309 a2200109 4500
020 _a9780367489007
100 _aJin Yan and Lucinda Austin
245 _aSocial Media and Crisis Communication
_bJin Yan and Lucinda Austin
250 _a2nd.ed.
260 _bRoutledge Taylor & Francis Group
_c2022
942 _cB
999 _c704931
_d704931