000			00645nam a2200217 4500
008			230117b |||||||| |||| 00| 0 eng d
082			_bLAM
100			_aLamba, Shweta Chhabra
245			_aImpact of Emotional Intelligence on Customer Satisfaction in the Banking Sector
260			_aPune. _bSymbiosis International Deemed University _c2022.
300			_a185 p.
650			_aEmotional Intelligence
650			_aCustomer satisfaction
650			_aSelf-awareness
650			_aSelf-management
650			_aSelf-motivation
650			_aEmpathy
650			_aSocial skills
700			_aDeshpande, Abhijeet
942			_2ddc _cT
999			_c676287 _d676287