| 000 | 00499nam a22001577a 4500 | ||
|---|---|---|---|
| 999 | 
_c672624 _d672624  | 
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| 008 | 220128b ||||| |||| 00| 0 eng d | ||
| 020 | _a9788131741191 | ||
| 082 | 
_a658.812 _bKIN  | 
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| 100 | _aKincaid, Judith W. | ||
| 245 | 
_aCustomer Relationship Management _bgetting it right!  | 
||
| 260 | 
_aNew Delhi _bPearson India _c2002  | 
||
| 300 | _axxviii; 484 pages | ||
| 650 | _aCustomer Relationship Management | ||
| 856 | _uhttps://ebookcentral.proquest.com/lib/sims/home.action | ||
| 942 | 
_2ddc _cEBK  | 
||