000 00392 a2200145 4500
999 _c653890
_d653890
008 191228b ||||| |||| 00| 0 eng d
020 _a8186314512
082 _a338.661
_bWAK
100 _aWakalkar, Chetan S.
245 _aFundamentals of services management
260 _bEverest Publishing House
_c2010
_aPune
300 _a152 pages
650 _aServices Management
942 _2ddc
_cB