000 00463 a2200193 4500
999 _c648737
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003 OSt
005 20191128115114.0
008 191104b ||||| |||| 00| 0 eng d
020 _a9780749484187
040 _cSIIB
082 _a658.8 DEB/TAC
100 _aDebruyne Marion , Tackx Koen
245 _aCustomer Innovation
250 _a2nd
260 _bKogan Page
_c2019
_aUK
300 _a250
650 _aCustomer Relationship (F-8)
942 _2ddc
_cB