000 | 00428 a2200181 4500 | ||
---|---|---|---|
999 |
_c646427 _d646427 |
||
003 | OSt | ||
005 | 20191129105859.0 | ||
008 | 191014b ||||| |||| 00| 0 eng d | ||
020 | _a9788132113409 | ||
040 | _cSIIB | ||
082 | _a658.8 KUM | ||
100 | _aKumar V | ||
245 | _aProfitable Customer Engagement | ||
260 |
_bSage _c2013 _aNew Delhi |
||
300 | _a311 | ||
650 | _aManagement Customer (F-8) | ||
942 |
_2ddc _cB |