000 00532cam a2200193 a 4500
008 091002s2010 caua b 001 0 eng
020 _a9781412931229
082 _a658.8
_bBAR
100 1 _aBaron, Steve
245 1 0 _aRelationship Marketing :
_ba consumer experience approach
260 _aLos Angeles
_bSage
_c2010
300 _aviii, 202 p.
650 0 _aRelationship marketing.
650 0 _aCustomer relations.
650 0 _aMarketing management
700 1 _aConway, A
700 1 _aWarnaby, Gary
942 _2ddc
_cB
999 _c628397
_d628397