000			01735cam a22003258i 4500
001			19620128
005			20190227121236.0
008			170503s2017 cau b 001 0 eng
906			_a7 _bcbc _corignew _d1 _eecip _f20 _gy-gencatlg
925	0		_aacquire _b1 shelf copy _xpolicy default
010			_a 2017009844
020			_a9789351502814 (print (pb) : alk. paper)
040			_aDLC _beng _erda _cDLC
042			_apcc
050	0	0	_aHD62.15 _b.S489 2017
082	0	0	_a658.4/013 _223
100	1		_aSharma, Sunil, _d1960- _eauthor.
245	1	0	_aTotal quality management : _bconcepts, strategy and implementation for operational excellence / _cSunil Sharma, Professor, Faculty of Management Studies, University of Delhi.
263			_a1709
264		1	_aThousand Oaks, California : _bSAGE, _c2017.
300			_apages cm
336			_atext _btxt _2rdacontent
337			_aunmediated _bn _2rdamedia
338			_avolume _bnc _2rdacarrier
504			_aIncludes bibliographical references and index.
505	0		_aTotal quality management; evolution, models and frameworks -- TQM and design -- TQM and organisation -- TQM and purchasing and supply management -- Statistical process control -- The six sigma approach -- TQM and advanced manufacturing technology and systems -- TQM and the customer -- Toolkit for TQM -- Quality management systems -- Concurrent implementation of QMS, EMS and OHSAS; integrated management systems.
650		0	_aTotal quality management.
963			_aTapajyoti Chaudhuri; phone: 91-0135 660 3000; email: tapajyoti.chaudhuri@sagepub.in; bc: pat.bobrowski@sagepub.com
999			_c627375 _d627375