000 00549nam a22001817a 4500
003 OSt
005 20180803123146.0
008 180803b xxu||||| |||| 00| 0 eng d
020 _a978-81-265-2805-9
040 _cSIIB
082 _a658.812 ZIK/McL
100 _aZIKMUND WILLIAM G , McLEOD RAYMOND
245 _aCUSTOMER RELATIONSHIP MANAGEMENT: INTEGRATING MARKETING STRATEGY AND INFORMATION TECHNOLOGY
260 _aNEW DELHI
_bWILEY INDIA PVT
_c2012
300 _a178
650 _aMANAGEMENT CUSTOMER RELATIONSHIP (F-8)
942 _2ddc
_cDB
999 _c603179
_d603179