000 01157cam a2200301 i 4500
001 19257484
003 OSt
005 20171205110710.0
008 160901s2016 enk b 001 0 eng
010 _a 2016033366
020 _a9780749477158 (alk. paper)
040 _aDLC
_beng
_cDLC
_erda
_dDLC
042 _apcc
050 0 0 _aHF5415.2
_b.G7539 2016
082 0 0 _a658.812 GRI
_223
100 1 _aGrigsby, Mike,
_eauthor.
245 1 0 _aAdvanced customer analytics :
_btargeting, valuing, segmenting and loyalty techniques /
_cMike Grigsby.
300 _axiv, 249 pages ;
_c24 cm.
490 1 _aMarketing science series
504 _aIncludes bibliographical references and index.
650 0 _aMarketing research.
650 0 _aCustomer relations.
650 0 _aCustomer loyalty.
776 0 8 _iOnline version:
_aGrigsby, Mike, author.
_tAdvanced customer analytics
_dLondon ; Philadelphia : Kogan Page, [2016]
_z9780749477165
_w(DLC) 2016040672
906 _a7
_bcbc
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
999 _c595014
_d595014