000 | 02483cam a22004338i 4500 | ||
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001 | 19266093 | ||
003 | OSt | ||
005 | 20170822144555.0 | ||
008 | 160908s2017 nyu b 000 0 eng | ||
010 | _a 2016028725 | ||
020 | _a9781259588662 (alk. paper) | ||
020 | _a1259588661 | ||
040 |
_aDLC _beng _cDLC _erda _dDLC |
||
042 | _apcc | ||
050 | 0 | 0 |
_aHD62.15 _b.K457 2017 |
082 | 0 | 0 |
_a658.4013 _223 _b42915 |
100 | 1 |
_aKendall, Kay, _eauthor. |
|
245 | 1 | 0 |
_aLeading the Malcolm Baldrige way : _bhow world-class leaders align their organizations to deliver exceptional results / _cKay Kendall and Glenn Bodinson. |
260 |
_aNew York _bMcGraw Hill Education _c2017 |
||
263 | _a1611 | ||
300 | _ax, 228 pages cm | ||
365 | _bRs.2443.13 | ||
366 | _2Amazon.com online purchase by Faculty SIBM Pune. | ||
504 | _aIncludes bibliographical references. | ||
505 | 0 | _aAn introduction to Baldrige -- Why employee engagement matters -- Organizational culture and how it impacts employee engagement -- Drivers of employee engagement -- Using data to drive engagement -- When you're already a pretty good organization -- Maintaining momentum when facing a downturn -- The challenges of being a very large organization -- The challenges of being a very small organization -- Getting all of the senior leaders on board -- Confronting a culture of entitlement -- Employee engagement and the bottom line -- Common characteristics of the leaders of Baldrige award winning organizations -- Lessons learned about the journey -- Other benefits of preparing an application : teamwork and -- Leadership development -- Accelerating excellence. | |
600 | 1 | 0 |
_aBaldrige, Malcolm, _d1922-1987. |
650 | 0 | _aMalcolm Baldrige National Quality Award. | |
650 | 0 | _aTotal quality management. | |
650 | 0 | _aLeadership. | |
650 | 0 | _aOrganizational effectiveness. | |
650 | 0 | _aCorporate culture. | |
700 | 1 |
_aBodinson, Glenn, _eauthor. |
|
776 | 0 | 8 |
_iOnline version: _aKendall, Kay, author. _tLeading the Malcolm Baldrige way _dNew York : McGraw-Hill, [2017] _z9781259588679 _w(DLC) 2016042770 |
856 | 4 | 2 |
_3Contributor biographical information _uhttps://www.loc.gov/catdir/enhancements/fy1618/2016028725-b.html |
856 | 4 | 2 |
_3Publisher description _uhttps://www.loc.gov/catdir/enhancements/fy1618/2016028725-d.html |
906 |
_a7 _brix _corignew _d1 _eecip _f20 _gy-gencatlg |
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942 |
_2ddc _cB |
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999 |
_c590325 _d590325 |