000 02483cam a22004338i 4500
001 19266093
003 OSt
005 20170822144555.0
008 160908s2017 nyu b 000 0 eng
010 _a 2016028725
020 _a9781259588662 (alk. paper)
020 _a1259588661
040 _aDLC
_beng
_cDLC
_erda
_dDLC
042 _apcc
050 0 0 _aHD62.15
_b.K457 2017
082 0 0 _a658.4013
_223
_b42915
100 1 _aKendall, Kay,
_eauthor.
245 1 0 _aLeading the Malcolm Baldrige way :
_bhow world-class leaders align their organizations to deliver exceptional results /
_cKay Kendall and Glenn Bodinson.
260 _aNew York
_bMcGraw Hill Education
_c2017
263 _a1611
300 _ax, 228 pages cm
365 _bRs.2443.13
366 _2Amazon.com online purchase by Faculty SIBM Pune.
504 _aIncludes bibliographical references.
505 0 _aAn introduction to Baldrige -- Why employee engagement matters -- Organizational culture and how it impacts employee engagement -- Drivers of employee engagement -- Using data to drive engagement -- When you're already a pretty good organization -- Maintaining momentum when facing a downturn -- The challenges of being a very large organization -- The challenges of being a very small organization -- Getting all of the senior leaders on board -- Confronting a culture of entitlement -- Employee engagement and the bottom line -- Common characteristics of the leaders of Baldrige award winning organizations -- Lessons learned about the journey -- Other benefits of preparing an application : teamwork and -- Leadership development -- Accelerating excellence.
600 1 0 _aBaldrige, Malcolm,
_d1922-1987.
650 0 _aMalcolm Baldrige National Quality Award.
650 0 _aTotal quality management.
650 0 _aLeadership.
650 0 _aOrganizational effectiveness.
650 0 _aCorporate culture.
700 1 _aBodinson, Glenn,
_eauthor.
776 0 8 _iOnline version:
_aKendall, Kay, author.
_tLeading the Malcolm Baldrige way
_dNew York : McGraw-Hill, [2017]
_z9781259588679
_w(DLC) 2016042770
856 4 2 _3Contributor biographical information
_uhttps://www.loc.gov/catdir/enhancements/fy1618/2016028725-b.html
856 4 2 _3Publisher description
_uhttps://www.loc.gov/catdir/enhancements/fy1618/2016028725-d.html
906 _a7
_brix
_corignew
_d1
_eecip
_f20
_gy-gencatlg
942 _2ddc
_cB
999 _c590325
_d590325