000 00524cam a22001818i 4500
999 _c587820
_d587820
008 160127s2016 nju 001 0 eng
020 _a9781944659004
020 _a9781944659011
082 0 0 _a658.8
_bWIR/LOV
100 1 _aLovelock Christopher H
245 1 0 _aServices marketing :
_bpeople, technology, strategy
250 _a8th ed
260 _aNew Jersey
_bWorld scientific
_c2016
300 _a783 p.
650 0 _aService marketing
_xMarketing management.
700 1 _aChristopher Lovelock.
942 _2ddc
_cB