000 00301nam a2200109Ia 4500
008 160405s2008 xx 000 0 und d
020 _a81-7758-673-4
082 _a658.809
_bVer
100 _aVerma Harsh V
245 _aServices Marketing: Text and Cases
260 _aNew Delhi
_bPearson Education
_c2008
999 _c571813
_d571813